Magento 2 Knowledge Base
Magento 2 Knowledge Base is the greatest way to provide an improved service to your clients, also it helps to reduce workload on your support team. By installing this Knowledge Base for Magento 2, your customers can find solution for their problem by themselves that make a confident purchase in your online store.
All documents will be displayed by means of articles assigned to admin-defined categories. A clean design and sleek functionality makes navigation intuitively. Also, you can customize all aspects of the categories to help customers find the information they require.
With the help of Magento 2 FAQ Extension, your own business will be improved greatly!
1. Features & Benefit
By using Magento 2 Knowledge Base, you can help customer fins solution for their problem by themselves that will make a confident purchase in your Magento store. Also, you can reduce workload on the support team.
2. Manage categories
Admin can create a new category by clicking the Add New Category button. Also, you can edit existing category by clicking its row in the table.
3. Create new Item
Create a new item is the same as category, you just click on the Add New Item button. You can edit existing item too.
4. Manage Item
With Magento 2 Knowledge Base, you can edit and sort articles, set up meta data and insert links, images on the description.
This magento 2 extension allows you to set number of questions , number of tags in the setting field.