Magento 2 Product Questions
Magento 2 Product Questions is a Magento 2 extension that allows to add Product Question section on the product detail page so that customers can put their questions about the product or the store such as shipping policies, payment policies,… as well as answer questions asked by other customers or by admin.
With this extension for Magento 2, you can easily manage all questions and answers in the grid that gives you all required information and allows you to take actions including rejecting, publishing, deleting or making question(s) public/private quickly and efficiently. Moreover, this extension also provides you set view to manage questions as categorizing questions such as questions having new answers, private questions or pending questions that you can completely manage questions that saves your time.
Besides, with this Magento 2 extension, you can get a fully customizable extension that you can configure not only settings that allow or do not allow some groups of people ask question or give answer but also settings that decide how the Product Question section displayed on the product detail page. More than that, Product Questions extension give automatic features that send auto-email to admin and customers about new questions/answers and auto respond to customers’ questions and answers.
1. Benefits & Features
Magento 2 Products Questions give a useful solution for the product detail page so that customers can get more about the product as well as the store and the way to get the product. Using this extension for Magento 2, you are highly supported to manage questions and answers on the store as well as customize the display of Product Question section on the frontend and make use of automatic notification to admin and customers promptly when a question is asked or an answer is given.
2. Display Product Questions on Product Detail Page
By using Product Questions extension for Magento 2, there is one more section added to product detail page is Product Questions tab. On the section, questions left by both customers and admin are shown. And right on this, people can ask questions as well as answer questions asked by other people. Moreover, people can also rate for questions and answers that are useful for them or are not real or harm to them by click Like or Dislike icon button.
3. Manage All Questions in The Grid
With this Magento 2 extension, as the admin of the website, you can easily manage all the FAQs in the grid that you can view all information of each questions including question content, visibility (public or private), number of answers and more info. Besides, viewing questions by product and adding a new question are available features that you can use efficiently and conveniently right on this managing question page.
4. Set Up View on Questions Management Page
Still on the frequently asked question management page, beside of adding new questions or managing all existing questions, you can also manage some specific questions by view so that your management becomes more efficient with this FAQ extension for Magento 2. No need to find any questions in the grid of all faqs in the store, you can select a view that suite with your requirement to manage. In the screenshot, you can see 3 view of faqs:
- New Answers
- Pending Questions
- Private Questions
5. Edit & Answer Question on Admin Page
Magento 2 Product Question allows the admin to fully manage all about frequently asked questions. For each question, you can edit directly questions, content of the questions, content of answers and especially, reject or answer the question on the editing question page.
6. Configure Question Sharing Options
This Product Questions extension can give many benefits to you with this feature. The fact that there many questions that customers frequently ask for every products in the store such as shipping or payment issues as well as for some products have the same conditions such as color, price, SKU,… For this case, there is no need to add the same questions for each products, this Magento 2 extension allows you setting Sharing Options that in just one click, you can display the question on the detail page of multiple products as your requirement.
7. Configure Magento 2 Product Questions
In addition to manage questions and answers (Q&A), Magento 2 Product Question also allows configured the following settings:
- Allow/disallow people asking, answering and voting questions
- Set the way to display on Product Questions section include the number of questions/answers displayed, …
- Accept auto-notification to admin/customer on successfully asking a question or answer the questions