Magento Knowledge Base

You have too much customer support requests? And also, most of them are repeated requests. So, you want group those requests and offer a common solution for them. Magento Knowledge Base will solve all your problems.

Magento Knowledge Base not only collects and systematizes information, terms and conditions of work but it also can group the solutions into specific topics. That helps you to improve your customer service and save a lot of your time.
With this magento extension, you can help more customers to a greater degree and make your website more trustworthy.

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Magento Knowledge Base

3 Review(s)

Availability: In stock

Regular Price: $49.00

Special Price $39.00 $39


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magento knowledge base extension

1. Benefits

Make your website more trustworthy

Improve your customer service and save your time

Decreases customer support and makes the customer satisfied

2. Features

Allow you to collect and systematize informations, terms and conditions of work

Magento Knowledge Base allows your customers to search and find very quicky

Ability to group solutions into specific topics and sub-topics

Customers can search articles by content or title

Allow admin to sort articles by date and rating

magento FAQ extension
knowledge base magento extension

3. Management

Write and manage your articles

Creat a category and group the information

Set up meta data for categories and articles

4. Configuration

Enable to rate articles

Enable SEO friendly URLs

Limit of article's links on category view page

magento support extension

Additional information

  • Upgrading and installation is easy, just copy and use
  • Configuration is easy and flexible
  • Simple backend management
  • Front end can be easily customized with HTML/CSS
  • Multiple stores and multiple languages are supported
  • Full HTML contents are supported
  • Magento Knowledge Base - 100% open source
  • Magento Community 1.5.x- 1.9.x


  • Timothy Posted on 2/24/16

    This extension completely solved my problem. It makes a place to write quality content for customer, also for SEO. Fast and friendly support. Keep up the good work!
  • Richard Posted on 12/21/15

    This extension completely solved this problem. Fast and friendly support. I will buy more products from Cmsideas with our 100% satcfications.
  • Moritz Posted on 10/1/15

    The Knowledge base extension does exactly we what we wanted. This plugin helps me to decrease customer support requests and makes the customer happy because of instant information on the issues. Plus its super for SEO. Good job!

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